Mount Pleasant Clients Share 8 Reasons They Recommend Lauren Zurilla & Associates
(Based on 131 Verified Google & Zillow Reviews)
Across 131 verified buyer and seller reviews, the same themes appear again and again—professionalism, communication, strategy, and a team that keeps clients informed and protected from the first conversation through closing.
Rather than telling our story ourselves, we looked closely at what clients consistently highlight in their own words. These eight reasons show up most often when buyers and sellers describe their experience working with Lauren Zurilla & Associates.
1. Professionalism & trust
Buyers and sellers alike describe the team as steady, ethical, and genuinely client-first—particularly in emotional or high-stakes transactions. Many reviews reference trust built early in the process and reinforced through clear guidance and follow-through.
Review snippets:
“Best experience I have ever had with a realtor.”
“Integrity, knowledge, energy; truly client-first.”
“Went above and beyond during a very difficult, emotional sale.”
“Painless, successful experience beyond expectations.”
2. Communication & responsiveness
Clear, proactive communication is one of the most consistent themes across reviews. Clients—both local and out-of-state—frequently mention fast responses, thorough explanations, and regular updates that helped them feel confident and informed at every stage.
Review snippets:
“Best communicator… we had so much information at the listing appointment.”
“Weekly updates and feedback; we always knew what was happening.”
“Very detailed and seamless process.”
“Instantly knew she was the one… very responsive.”
3. Pricing, offer guidance & overall strategy
Whether buying or selling, clients often connect their results to thoughtful strategy and realistic guidance. Sellers reference pricing and market positioning, while buyers highlight help crafting competitive offers and navigating fast-moving situations.
Review snippets:
“Priced correctly and sold quickly with strong guidance.”
“Sold in 4 hours over asking; what started as stress turned into success.”
“Helped us win a competing offer in a tough market.”
“In a tricky market with tricky buyers, she expertly navigated each step.”
4. Problem-solving in complex situations
Many reviews begin with a challenge—a failed prior listing, relocation requirements, unusual property, financing hurdles, or personal circumstances—and end with a positive outcome. Clients consistently describe a calm, solution-focused approach with a plan for each unexpected turn.
Review snippets:
“Stepped into a bad situation and handled it beautifully.”
“Turned a prior bad experience into a highly positive, data-driven transaction.”
“Difficult-circumstance sale with a strategy for every event.”
“Complex relocation-company transaction handled start to finish.”
5. Local & neighborhood expertise
Clients frequently point to deep knowledge of Mount Pleasant and surrounding Charleston areas as a major advantage. That insight shows up in pricing, property selection, negotiation strategy, and helping relocation buyers and sellers understand neighborhood nuances.
Review snippets:
“Chose her for her Hamlin Plantation expertise and could not be happier.”
“Hamlin Plantation/Madison townhome sold and appraised at asking.”
“Under contract within a week in our target Mount Pleasant neighborhood.”
“Gave us an overview of Charleston and helped us pick the perfect place.”
6. Preparation, staging & readiness
Sellers often credit specific preparation and staging advice as a key factor in both timing and results, while buyers note how clearly homes were positioned and presented. Reviews reflect a focus on readiness rather than rushing to market.
Review snippets:
“Staging, marketing, and negotiations—service better than expected.”
“Minor upgrades plus staging led to our target price.”
“Upgrades and staging brought multiple offers near list.”
“Staging and photos, then professional marketing—home sold in weeks.”
7. Marketing & exposure
Reviews regularly reference strong, intentional marketing that generated real activity—especially for properties that previously struggled. Buyers also mention how clear presentation and visibility helped them move quickly and confidently.
Review snippets:
“Over 50 showings and under contract during a tough period.”
“Weekend listing and open house brought multiple offers.”
“Non-traditional home finally sold with professional marketing.”
“Creative, thorough marketing confirmed we’d hired the right agent.”
8. Negotiation & advocacy
While clients don’t always label it as “negotiation,” many reviews describe outcomes that clearly depend on strong representation. From pricing and repairs to contingencies and timing, buyers and sellers consistently felt protected and well-advised.
Review snippets:
“Fought for us when needed while guiding us with compassion.”
“Helped us win a competing offer in a top neighborhood.”
“Negotiated an investment property in a crazy market.”
“Multiple offers and contingencies handled smoothly.”
Across these 131 verified reviews, one thing is consistent: clients value clear communication, thoughtful strategy, and steady guidance—especially when decisions feel complex or time-sensitive. Whether buying, selling, or navigating both at once, they describe a team that stays proactive, transparent, and focused on protecting their interests from start to finish. If you’re planning a move in Mount Pleasant or the greater Charleston area, contact Lauren Zurilla & Associates to schedule a conversation and discuss next steps.