This is a great question, and such an important one!

When you work with Lauren Zurilla & Associates, you can expect consistent, proactive, and transparent communication from the day we we meet to discuss listing your home for market all the way through closing. You’ll never be left wondering what’s happening with your listing.

Weekly Market Updates You Can Rely On

Every week, you’ll receive a detailed email update with real-time metrics about your property and your home's market. This report includes:

• Data for homes in your market area and price range including the number of homes for sale, how many homes went under contract or sold the previous week, days on market, median price points, etc.

• Any price or status changes for comparable listings

• Current buyer activity trends

These updates help you stay informed so you can make confident decisions throughout the process.

Showing Feedback, Delivered Promptly

Any time an agent provides feedback after a showing, we’ll share it with you as soon as possible. Feedback is submitted via the ShowingTime app will be available to you immediately. Feedback received verbally, via email, or by text will be communicated to you that same day.

This kind of insight can be incredibly valuable — whether it’s praise for your home’s presentation or suggestions that reveal how buyers are perceiving the property.

Our goal is to give you the clearest possible picture of how your home is being received so we can pivot if needed and keep things moving in the right direction.

Real-Time Communication When It Counts

For anything time-sensitive — like a buyer’s question, a showing request, or an offer — you’ll hear from us right away via text or phone call. We know how important responsiveness is when you’re selling your home, especially in a market like Charleston.

Whether we’re reviewing feedback, fielding offers, or navigating contract details, we’ll keep you looped in every step of the way.

You Deserve a Smooth, Transparent Experience

Selling your home is a big deal, and our role is to guide you through it with clarity and confidence. From pre-listing prep to final signatures at the closing table, you should never feel out of the loop.

We take pride in being responsive to your questions and concerns, and we tailor our communication to what works best for you — whether that’s calls, texts, emails, or a mix.

Final Takeaway

When you list with Lauren Zurilla & Associates, you can expect a high-touch experience rooted in transparency, timeliness, and trust. You won’t just hear from us when there’s an offer — you’ll get consistent, relevant updates that make you feel informed and empowered throughout the entire selling journey.

Ready to Sell With Confidence?

If you’re thinking about selling your home in the Charleston area, let’s talk. Set up your complimentary listing consultation and discover what personalized service really feels like.

Warmly,

Lauren, Tina and Gigi | Lauren Zurilla & Associates

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